Account & Data Deletion

Option 1 — Delete Your Account in the Game

• Open the game on the device with the account you want to delete: Azedeem 2: Turn-Based RPG, Azedeem: Card Game, UFO Manager: Base Command, Cerulean Reach: 2D Shooter, or The Rite: Tower Defence.
• Open the in-game menu. In Azedeem 2 and UFO Manager, choose Settings; in Azedeem: Card Game and Cerulean Reach, open Settings from the main menu and go to the Account section; in The Rite: Tower Defence, choose Account.
• Choose Delete Account and confirm the prompts.

Deletion takes effect immediately. This is the fastest method and works for all account types, including guest accounts.

Option 2 — Request Deletion Online

If you can no longer access the game, you can request deletion through our contact page. Please include:

• the name of the game (e.g., Azedeem 2: Turn-Based RPG, Azedeem: Card Game, UFO Manager: Base Command, Cerulean Reach: 2D Shooter, or The Rite: Tower Defence);
• your in-game display name;
• the email address linked to the account (if any). For guest accounts without a linked email, please include any details that help us identify the account, and contact us from within the game if possible.

We process deletion requests within 30 days and will confirm once completed.

What Is Deleted

• Your account credentials: email address, password, and linked sign-in providers (Google Play Games or email).
• Your display name and player profile.
• All server-stored game data in every TawaGames title tied to the account: heroes, inventory, currencies (including Eternal Flux), purchase records held on our servers, and rankings.
• Messages you sent through the in-game feedback channel.
• Compliance signals (self-declared age range and country/region).

What May Be Retained

We may retain a minimal set of records where the law requires it — for example, purchase and transaction records kept for tax and accounting purposes — and records needed to prevent fraud or abuse. Retained records are kept only as long as legally required and are not used for any other purpose.

Good to Know

• Uninstalling a game does not delete your account or its data.
• Some games (such as UFO Manager, Cerulean Reach and The Rite: Tower Defence) also keep progress saved only on your device; that local data never reaches our servers and is removed when you uninstall the game or clear its storage.
• If you only want a fresh start in a single game while keeping your account, use that game's in-game Reset Progress option instead.
• Account deletion is permanent — progress and purchases cannot be restored afterwards, and unused virtual items are forfeited.
• Refunds for in-app purchases are handled by Google Play according to its refund policy.

For details on what data we collect and why, see our Privacy Policy. Questions? Contact us.